Careers

Join our team!

Welcome to our ACEC-Ontario Careers Page. If you’re passionate about making a real impact, collaborating with a small, close knit team, you’ve come to the right place.

Membership Coordinator

Remote with some in-person meetings within Ontario, particularly in the GTA. You must reside in and be eligible to work in Ontario.

Are you a customer-service oriented individual with stellar attention to detail and a self-starter? We have an opportunity for you! We are seeking a Membership Coordinator to join our team and play a crucial role in improving member engagement and volunteerism within our association.

At the Association of Consulting Engineering Companies – Ontario (ACEC-Ontario), we advocate on behalf of the consulting engineering companies whose services and expertise improve the lives of Ontarians every single day. Whether it’s planning, designing, or delivering on projects that provide the clean water from your taps, or the transit and transportation systems that keep people and the economy on the move, the work of our member companies influences our daily lives – we advocate on their behalf.

We’re looking for a highly organized and self-driven Membership Coordinator to join our team.

The Position

As our Membership Coordinator, you will work closely with the Director of Membership, Marketing & Communications, collaborating with various staff departments to enhance the quality of member engagement.

Practically speaking you will be:

  • Acting as the association’s chief engagement advocate, fostering collaboration among staff departments to enhance member engagement and volunteerism.
  • Coordinating the recruitment, onboarding, retention, and recognition programs for skilled volunteers across committees, sub-committees, taskforces, and working groups.
  • Coordinating meetings for chapters, committees and networks as required.
  • Taking minutes at chapter/network meetings, managing files accurately and ensuring timely distribution.
  • Proactively communicating the value of membership to new and existing members, raising awareness of our member benefits and services among key contacts at member organizations.
  • Facilitating the new member application process.
  • Overseeing the membership renewal process, ensuring accurate information and timely certificate distribution.
  • Maintaining the integrity of our member and volunteer database (Wicket), reaching out to members to update and complete their data, and liaising with support teams to address any issues.
  • Providing engagement support for chapter and network activities, both for new and existing initiatives.
  • Assisting the Director, Membership, Marketing and Communications, offering backup support to meet departmental needs.

The ideal candidate should have 5 years of relevant experience with administration, databases, and customer/member communications. This role is highly administrative, keen attention to detail is necessary to be successful. It is imperative that this individual be able to work independently in a remote setting, they have quiet space to do so and that they are self-driven. It is essential that they demonstrate a genuine enthusiasm for problem solving and possess a strong commitment to providing exceptional customer service. In addition, the candidate should exhibit effective organizational and time management skills, showcasing their ability to successfully onboard new members within designated timeframes. Moreover, a successful track record of working collaboratively as a team player, coupled with well-honed interpersonal skills, is highly desirable.

Working at ACEC-Ontario

You’ll primarily be working virtually Monday to Friday, from 8:30 – 4:30 with occasional evenings. In addition to a competitive salary commensurate with experience (starting range at $55,000 per annum, compensation dependent on qualifications), we offer comprehensive benefits package, 5% RRSP matching, and three weeks of paid vacation.

Our team is a small and close-knit group of talented professionals that all share a passion for what we do.

If you’re interested in joining an organization that is focused on making an impact, and that you would be integral to, we want to hear from you!

Qualifications 

  • Proficiency in MS Office and database programs.
  • Strong organization and prioritization abilities, with the capacity to manage inquiries, requests, and processes with minimal supervision.
  • Excellent written, verbal, and project management skills.
  • A personable and friendly demeanor, coupled with excellent collaboration skills to work effectively with colleagues and volunteers.
  • Flexibility to occasionally work outside regular office hours.
  • Possession of a valid driver’s license with access to a vehicle.
  • Post-secondary education in a relevant field. (Business, marketing, communications, etc.)
  • A minimum of three years of experience with database, administration, and/or customer service, being desirable.
  • Previous experience in membership coordination within a non-profit organization is ideal.

How to Apply 

If you are qualified and interested in applying for this position it is important for you to include with your resume a cover letter explaining how you can apply your skills and experience to this position, along with your salary expectations.  Applications can be sent to HR@acecontario.ca. We thank all applicants for their interest; however only those selected for an interview will be contacted.